Privacy policy
BLOOMLOOP · YOUR PRIVACY
How we collect, use, disclose, and protect your personal information when you visit our store or purchase our digital crochet patterns and creative resources.
Last Updated: October 2026
01 · ABOUT THIS POLICY
Your privacy matters to us.
This Privacy Policy explains how BOULMAN GROUP LLC, operating under the BloomLoop brand, collects, uses, stores, and discloses personal information when you visit our website, place an order, access our digital products, or contact our customer support team.
Our online store is powered by Shopify, which provides the e-commerce platform we use to offer our products and process customer transactions.
Your information is handled as described in this policy, subject to the rights and choices available to you under applicable privacy laws.
02 · INFORMATION WE COLLECT
Information you share with us.
The information we collect depends on how you interact with BloomLoop and the features you use. This may include:
- Contact information: your name, email address, and other details you provide when contacting us.
- Order information: products purchased, order history, transaction references, and digital delivery information.
- Billing information: billing address and payment-related details needed to process your transaction.
- Customer support information: messages, questions, files, and screenshots you choose to send us.
- Device and usage information: IP address, browser type, device information, and how you interact with our website.
- Marketing preferences: your choices about promotional emails, cookies, and communication preferences.
Some information is provided directly by you, while other information may be collected automatically through Shopify and technologies used on our store.
03 · HOW WE USE YOUR INFORMATION
To provide a better shopping experience.
We may use personal information for the following purposes, as appropriate:
- Process and manage orders and payments.
- Provide access to purchased digital products and downloads.
- Send order confirmations and purchase-related updates.
- Respond to questions and provide customer support.
- Maintain, troubleshoot, and improve our website and services.
- Understand website performance and shopping behavior.
- Detect and help prevent fraud or unauthorized activity.
- Meet legal, accounting, tax, and regulatory obligations.
- Send promotional communications where permitted by law and consistent with your preferences.
We use personal information for purposes appropriate to our business and permitted by applicable law.
04 · SHOPIFY & SERVICE PROVIDERS
How information may be shared.
We may disclose relevant personal information to service providers when necessary to operate our store and provide our services. Depending on the services enabled, these may include:
- Shopify: to host and operate our online store and support e-commerce functions.
- Payment providers: to authorize and process payments and help prevent fraudulent transactions.
- Digital delivery services: where used, to provide access to purchased downloadable products.
- Analytics and marketing providers: where enabled, to measure store performance or support marketing activities.
- Professional advisers and authorities: when reasonably necessary for legal compliance, dispute resolution, or the protection of our rights.
These parties may process information under their own privacy policies and applicable contractual or legal obligations.
We do not sell personal information in exchange for money. Where applicable law treats certain advertising or analytics disclosures as selling, sharing, or targeted advertising, you may have additional rights or choices.
05 · PAYMENT INFORMATION
Secure payment processing.
Payments are processed through Shopify and the payment providers available at checkout. Payment information is handled according to the security practices and privacy terms of the relevant providers.
BOULMAN GROUP LLC does not store complete payment card numbers on its own systems. We may receive transaction confirmations, payment status, limited payment details, or transaction references needed to manage your order.
Please review the relevant payment provider's privacy and security information if you have questions about how it processes payment data.
06 · COOKIES & ANALYTICS
Helping our store work better.
Our website may use cookies, pixels, and similar technologies to support essential store functions, remember preferences, understand visitor behavior, measure performance, and, where enabled, support advertising activities.
Some technologies are necessary for the website to function properly. Others may be optional and subject to your consent or preferences, depending on your location and applicable law.
You may be able to manage cookie preferences through the cookie banner or privacy settings available on our store. You can also adjust cookie settings in your browser, although disabling certain cookies may affect website functionality.
07 · MARKETING COMMUNICATIONS
You choose how we contact you.
If you subscribe to marketing communications or otherwise provide the required permission, we may use your contact information to send updates, promotions, new product announcements, or creative inspiration from BloomLoop.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message, where available, or by contacting us directly.
Unsubscribing from marketing emails does not prevent us from sending essential communications relating to your orders, transactions, security, or customer support.
08 · DATA RETENTION
Keeping information only as needed.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including managing orders, providing support, maintaining business records, resolving disputes, and meeting legal or accounting requirements.
Retention periods may vary depending on the type of information, the reason it was collected, and any legal obligations that apply.
When information is no longer required, we take reasonable steps to delete it, securely dispose of it, or otherwise handle it in accordance with applicable law.
09 · DATA SECURITY
Protecting your information.
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage method can be guaranteed to be completely secure. We cannot promise absolute security, but we work to protect information in a manner appropriate to the circumstances.
10 · INTERNATIONAL PROCESSING
Information processed across borders.
Shopify and other service providers may process information in countries outside the country where you live, depending on their operations and the services used by our store.
Where required, appropriate safeguards will be used for international transfers of personal information in accordance with applicable law.
11 · YOUR PRIVACY RIGHTS
Your information, your choices.
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of certain personal information.
- Request a copy of your information in an appropriate format.
- Withdraw consent where processing is based on consent.
- Opt out of certain targeted advertising or data-sharing activities where applicable.
- Object to or restrict certain types of processing where the law provides that right.
- Appeal a privacy request decision where required by applicable law.
These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before responding to a request.
To exercise an applicable privacy right, contact us using the details in the Contact Information section below.
12 · CHILDREN'S PRIVACY
Information relating to children.
Our website is not intended to knowingly collect personal information directly from children below the age at which they can provide valid consent under applicable law.
If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so we can review the situation and take appropriate action.
13 · CHANGES TO THIS POLICY
Keeping this policy up to date.
We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers, legal requirements, or privacy practices.
The updated version will be published on this page with a revised "Last Updated" date. Where required by law, we will provide additional notice or obtain consent for material changes.
14 · CONTACT INFORMATION
Questions about your privacy?
If you have questions about this Privacy Policy, wish to make a privacy request, or need more information about how your personal information is handled, please contact BloomLoop.
Email:
hello@bloomloop.storeYou may also write to us at the business address provided below.
BloomLoop
OPERATED BY BOULMAN GROUP LLC
BOULMAN GROUP LLC
8206 Louisiana Blvd NE, Ste A #9389
Albuquerque, NM 87113
United States
Create something lovely, one stitch at a time. ♡