Refund policy

BLOOMLOOP · CUSTOMER CARE

Clear information about digital purchases, download access, refunds, and customer support.

Last Updated: October 26, 2026

01 · ABOUT BLOOMLOOP

Made for makers, with care.

BloomLoop is a digital craft brand offering crochet patterns, printable project planners, and creative resources designed to inspire your next handmade project.

BloomLoop is operated by BOULMAN GROUP LLC, a limited liability company formed in New Mexico, United States.

02 · DIGITAL DELIVERY

Your creativity, delivered digitally.

Our digital products may include PDF crochet patterns, printable planners, and other downloadable resources.

No physical item is shipped when you purchase a digital-only product. Download instructions or access links are provided through the applicable order confirmation or delivery email, depending on the product and checkout setup.

Please review the product description and the requirements for opening or printing files before purchasing.

03 · REFUND ELIGIBILITY

Our approach to refunds.

Because digital products may be accessed or downloaded immediately, refunds are generally not available once a digital product has been delivered, accessed, or downloaded, except where required by applicable law or where an exception is approved under this policy.

You may contact us to request a review of your situation, including the following circumstances:

Each request is assessed individually. Contacting us does not automatically guarantee a refund. Nothing in this policy limits any mandatory consumer rights that apply to your purchase.

04 · HOW TO REQUEST SUPPORT

Need a hand? Let's work it out.

If you experience a problem with your purchase or believe your transaction qualifies for a refund, please contact BloomLoop using the email address below.

To help us review your request, please include:

• The email address used at checkout.
• Your order confirmation or transaction details.
• A clear explanation of the issue.
• Relevant screenshots of an error, if applicable.

If a refund is approved, it will generally be returned to the original payment method, subject to payment provider processing times.

05 · IMPORTANT INFORMATION

Before you make your purchase.

Please review the product description, skill level, included files, and any stated requirements before placing your order.

Digital crochet patterns and printable resources are intended for use with compatible devices or printing equipment. Differences in display settings, materials, or personal crafting techniques may affect your finished project. This policy does not exclude or restrict rights or remedies that cannot lawfully be excluded or restricted under applicable law.

06 · CONTACT INFORMATION

We're happy to hear from you.

For questions about this Refund Policy, help with a digital download, or refund requests, please contact our team.

Please include your order details and a brief description of your enquiry so we can assist you.

BloomLoop

OPERATED BY BOULMAN GROUP LLC

BOULMAN GROUP LLC
8206 Louisiana Blvd NE, Ste A #9389
Albuquerque, NM 87113
United States

Create something lovely, one stitch at a time. ♡